Industry News

Hospitality & Travel Industry News

 Deloitte Releases Its 2019 U.S. Travel and Hospitality Outlook

From Lodging Magazine: 

Deloitte’s 2019 U.S. Travel and Hospitality Outlook gives a glimpse into that future, citing the current status of the hospitality and travel industries and forecasting how varying sectors will perform through 2019 and beyond. Additionally, the Outlook notes that by collaborating together, these sectors of the travel industry can continue to grow their businesses and maintain technological and revenue success even throughout a potential downturn in the coming years.


From 2009 to 2017, U.S. hotel gross bookings grew from $116 billion to $185 billion. Although Deloitte’s Outlook doesn’t see a downturn this upcoming year, it implores hoteliers to plan long-term to keep up with that growth in gross hotel bookings. Businesses with strong plans in place for when that downturn inevitably does happen are more likely to maintain profitability. Equally as important is ensuring that when revenue generation isn’t as high, costs aren’t cut where it counts, like on talent and maintaining service levels during the downturn.  Click here. 


 AH&LA Announces William “Chip” Rogers as President & CEO

From AH&LA:
The American Hotel & Lodging Association (AHLA) announced today that William “Chip” Rogers will succeed Katherine Lugar as president and CEO, effective in the new year. Rogers comes to AHLA with more than 20 years of experience and a proven track record of success. 

Rogers has served as the president and CEO of the Asian American Hotel Owners Association (AAHOA), the largest U.S. hotel owners association, since 2014.  In this role, he led a team of more than 30 staff members with an annual budget of $15 million, bringing an unprecedented amount of success to the organization. Under his leadership, the AAHOA has grown overall membership by 30 percent and revenue by 62 percent. For more, click here. 

 Misleading Hotel Booking Transactions

From AH&LA:
Nearly one in four consumers say they were misled by a third-party travel company
As Americans begin gearing up for the busy summer travel season, new research from the American Hotel & Lodging Association (AHLA) suggests that online booking scams and fraudulent and misleading travel websites and companies continue to mislead and confuse consumers. That’s why AHLA is encouraging consumers to Avoid Shady Deals and Have a Sunny Stay by searching smarter for their hotel stays through the launch of their summer “Search Smarter” education and awareness campaign. For the full story, click here. 

 Top 10 Resort Hotels in the American South

Congratulations to SIA members, Sea Island, Old Edwards Inn & Spa, Sanctuary at Kiawah and Primland!

The South is one of the rare places where the touristic clichés — a rich culinary history, warm hospitality, and picturesque scenery, from the loblolly pines of North Carolina to the beaches of the Lowcountry — live up to expectations. That holds true whether your travels take you to a beach resort for sun and sand or an Appalachian escape for crisp mountain air and the prettiest valley views east of the Mississippi.

Every year for our World’s Best Awards survey, T+L asks readers to weigh in on travel experiences around the globe — to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. Hotels were rated on their facilities, location, service, food, and overall value. Properties were classified as city or resort based on their locations and amenities. To see the full list, click here.